Return & Refund
Return and refund requests are reviewed based on product condition, order accuracy, and payment status.
Return eligibility
Return requests may be accepted for wrong, damaged, or defective products reported within a reasonable time after delivery.
Non-returnable items
Used, opened, damaged after delivery, or hygiene-sensitive products may not be eligible for return unless the issue was caused before delivery.
Refund processing
Approved refunds are processed through the original payment channel or another agreed method after verification.