Information We Collect

• Personal: name, email, phone, billing/shipping address.
• Orders & Payments: transaction metadata processed by secure gateways (we never store full card details).
• Usage: cookies, IP, device, browser, on-site interactions for analytics and performance.
• Communications: messages via email, WhatsApp, or Messenger.

How We Use Data

• Process orders, deliveries, and support
• Send updates, receipts, and optional offers (unsubscribe anytime)
• Improve site experience and security
• Detect and prevent fraud or abuse

Sharing & Security

We share data only with essential providers (couriers, payment processors, analytics) and when required by law. We do not sell or rent your data. SSL encryption and access controls protect our systems.

Your Rights

Request access, correction, deletion, or marketing opt-out anytime at sale@roohbd.com.

Cookies

Cookies personalize content and measure performance. You can disable cookies in your browser; some features may be limited.

Retention & Updates

We retain data only as long as needed for business or legal reasons, then delete or anonymize it. Policy changes will appear here with an updated effective date.